Refund policy

Due to the nature of our products, a return is just not possible,  However, if the item is defective or we have not made any information available to you regarding the quality and our minimum 3 day guarantee we will happily issue you a store credit, replace the product or of course offer a refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us at justballoons.carrie@gmail.com.

Unfortunately, we cannot accept returns on gift cards.